Custom Calling & Enhanced Services
There are no monthly charges for any of the following features, but airtime will apply for their use.

Call Forwarding Options Activation & Cancellation Procedures Forwarding To Voice Mailbox
Unconditional (CFU)
All calls destined to the cellular number will go directly to the number selected for forwarding. The phone will never ring!
[*][1][#] Number [SND]
or [*}[7][2][#] Number [SND]

To Re-Activate forwarding to an existing number in the system simply press:

[*][1][SND] or [*][2][SND]
Cancellation: [*][7][3][SND]

[*][1][#][#] Number [SND]
or [*}[7][2] Number [SND]
Busy
Calls destined to the cellular number will go to the number selected for forwarding when the phone is busy.
[*][2][#] Number [SND]
or [*}[4][0][#] Number [SND]
or [*}[9][0][#] Number [SND]

To Re-Activate forwarding to an existing number in the system simply press:

[*][2][SND] or [*][4][0][SND] or [*][9][0][SND]
Cancellation: [*][9][1][SND]

[*][2][#][#] Number [SND]
or [*}[4][0][#][#] Number [SND]
or [*}[9][0][#][#] Number [SND]
No Answer
Calls destined to the mobile number will go to the selected phone number when the phone is turned off, un-answered or out of range.
[*][3][#] Number [SND]
or [*}[4][2][#] Number [SND]
or [*}[9][2][#] Number [SND]

To Re-Activate forwarding to an existing number in the system simply press:

[*][3][SND] or [*][4][2][SND] or [*][9][2][SND]
Cancellation: [*][9][3][SND]

[*][3][#][#] Number [SND]
or [*}[4][2][#][#] Number [SND]
or [*}[9][2][#][#] Number [SND]
Busy/No Answer
Calls destined to the mobile number will go to the selected telephone number when the phone is busy, turned off and/or un-answered.
[*][9][#] Number [SND]
or [*}[4][9][#] Number [SND]
or [*}[6][8][#] Number [SND]

To Re-Activate forwarding to an existing number in the system simply press:

[*][9][SND] or [*][4][2][SND] or [*][9][2][SND]
Cancellation: [*][8][8][SND]

[*}[4][9][#][#] Number [SND]
or [*}[6][8][#][#] Number [SND]

girl talking on cellphoneAdditional Voice Mailbox Instructions
After following one of the procedures above:

  • dial [#] Mobile Number [SND]
  • press [#], during tutorial
  • enter [0000] (initial security code)
  • then follow the instructions to record a personal greeting, change security code and activate Message Waiting Indication

To Listen to Messages:

  • dial [#] Mobile Number [SND]
  • press [#], during tutorial
  • enter new security code
  • follow instructions to listen to new and saved messages, obtain date and time messages were left and save or delete messages.

For further assistance, Please dial 0 from your cellular phone or call Customer Service.

Custom Calling Features
All Features must be turned on in the system before they can be functional from the subscribers' phones.

Call Waiting
Allows you to know when someone else is trying to reach you. You will hear a distinctive beeping every few seconds. (Customers with Calling Party Identification will see the number attempting to reach them, on their screen) This feature cannot be activated from the subscribers' phone.

To temporarily cancel Call Waiting, press [*][7][0] followed by the number you need to reach.

Calling Party Identification (Caller ID)
Allows the mobile subscriber to see the local numbers calling them. This feature cannot be activated from your phone.

Calling Number Delivery Blocking
Allows you to prevent your mobile number from being seen by persons you are calling. To activate always press [*][6][7] followed by the number you need to reach. Note: Only customers with Calling Party Identification have access to this feature.

Three-Way Conference
Allows you to conduct a conversation with 2 persons calling from two different lines. Please contact an ECC customer service representative for activation instructions.


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(599) 542-2100
East Caribbean Cellular
(599) 542-5678
ECC Fax
(00590) 87 16 16
Saint Martin Mobiles
(00590) 87 16 18
SMM Fax


Email: info@EastCaribbeanCellular.com
Email us for Job Opportunities jobs@ecc-smm.com
Business Office:  011 (599) 542-2100
Customer Service:  011 (599) 542-4100 Fax: 011 (599) 542-5678
13 Richardson Street, Philipsburg, St. Maarten Netherlands Antilles
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